Terms & Conditions

Last updated: October 8, 2026

These Terms & Conditions ("Terms") govern your access to and use of VeloPark, a product of Ecomables (Private) Limited ("Ecomables," "we," "us," or "our"). By creating an account or using VeloPark, you agree to these Terms.

1. The Service

VeloPark is a business-to-business platform that allows parking operators and facility businesses to manage parking inventory and maintain financial records related to that inventory.

2. Accounts

You must provide accurate business and contact information, including a valid mobile phone number, to create a VeloPark account. You are responsible for maintaining the security of your account credentials.

3. Subscription and Billing

VeloPark is sold as a monthly subscription. The plan you choose at signup sets your price:

• Basic: $499 per month.
• Premium: $699 per month.
• Gold: $999 per month.
• Enterprise: a custom price based on the features and capacity you need, quoted to you and agreed in writing before anything is charged.

• Automatic renewal: your subscription renews automatically every month, and you are charged your plan's monthly price at the start of each billing month, until you cancel.
• First charge: you are charged the first month's price when your subscription starts. Nothing is charged until you confirm payment.
• Payment: payments are processed by our payment provider, Stripe. We do not store your card details.
• How to cancel: email support@velopark.net from the email address on your account, or ask us to cancel in any other written message. We will confirm your cancellation by email.
• When cancellation takes effect: at the end of your current billing month. You keep full access until then, and you will not be charged again.
• Refunds: fees already paid are not refunded, including for the unused part of a billing month.
• Price changes: we will email you before any change to your plan's price takes effect, and you may cancel before it does.

4. SMS Messaging Terms

By checking the SMS consent box during signup, you agree to receive recurring text messages from VeloPark related to your account, including inventory alerts, billing and payment confirmations, and account security codes, at the mobile number you provide.

• Message frequency: Varies based on your account activity.
• Cost: Message and data rates may apply.
• Opt-out: Reply STOP at any time to stop receiving messages.
• Help: Reply HELP or contact support@velopark.net for assistance.
• Carriers: Carriers are not liable for delayed or undelivered messages.

SMS consent is not required as a condition of creating or maintaining a VeloPark account. Mobile numbers collected for SMS purposes are not shared or sold to third parties for marketing purposes, as described in our Privacy Policy.

5. Acceptable Use

You agree to use VeloPark only for lawful business purposes related to managing parking inventory and financial records, and not to misuse the Service or attempt to disrupt its operation.

6. Termination

We may suspend or terminate accounts that violate these Terms. You may close your account at any time by contacting us; for a paid subscription, section 3 says when that takes effect.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of VeloPark after changes take effect constitutes acceptance of the updated Terms.

8. Contact

Questions about these Terms can be directed to support@velopark.net.